The hotel rooms had some nice extras like robes, slippers, and a separate TV in the bathroom, but they were smaller than expected and lacked toiletries. The price was appealing, but more amenities were expected based on the website description.
Rooms
7.0
The rooms were smaller than anticipated and didn't include toiletries as expected, but the hotel provided earplugs and some nice extras like robes, slippers, and a roll-top bath with a TV in the bathroom.
Service
8.0
The hotel staff were attentive and accommodating, despite being short-staffed. They even helped with luggage and were friendly throughout my stay.
Location
9.0
The hotel's location is ideal for shopping, dining, and visiting attractions, with easy access to central Aberdeen, shopping centers, and pubs. It's conveniently near the train station.
Dining
6.0
The dining experience was a bit confusing with the bed and breakfast option only including continental breakfast. However, they offered a full breakfast for an additional charge, which could have been clearer during booking.
Facilities
7.0
The hotel offers basic facilities and services like room service, dry cleaning, bell staff, and newspapers, which meet the standard expectations for a comfortable stay.
Henry
United Kingdom,
November
2023
6.4/10
The hotel was a great value for money, but it was noisy as it was nearly opposite a pub. The room felt more like a standard one. The staff were very nice and welcoming, but it seemed difficult to get a quiet room. The location was close to city center amenities, with some safety concerns around the building. The dining experience was not ideal due to separate charges for items available on the hotel's full breakfast menu.
Rooms
7.0
The room felt more like a standard one, but it was clean and comfortable for the price.
Service
8.0
The staff were very nice and welcoming, but it felt challenging to secure a quieter room.
Location
6.0
The hotel's location was convenient for city center amenities, but with perceived safety issues around the building.
Dining
5.0
The dining experience was not ideal, with separate charges for items available on the full breakfast menu.
Facilities
6.0
Facilities were standard and could be improved for the pricing.
Tom
United Kingdom,
June
2023
7.2/10
My stay at the hotel was a mix of great experiences. The amazing rooms were surprisingly quiet, despite being located above the lively restaurant/bar; however, they could benefit from better insulation and heating, which took a while to kick in. The service was friendly overall, but there were some hiccups with wait times and cleanliness. The central location was both noisy and convenient, offering great access to shopping centers, the harbor, and various dining options. The dining experience had its ups and downs with delicious food but confusing breakfast options. Overall, a good stay with room for improvement.
Rooms
8.0
I was impressed by the amazing rooms that managed to stay quiet despite being above the restaurant/bar. However, better insulation and heating would have been ideal.
Service
7.0
The service was friendly and welcoming, creating a lovely atmosphere for dining. However, there were instances of confusion and cleanliness issues that could be improved.
Location
8.0
The central location was noisy due to nearby pubs and clubs, yet it was excellent for exploring shopping centers, the harbor, and various dining spots.
Dining
7.0
The dining experience was pleasant overall, with delicious food and good value. However, there were some issues with clarity on breakfast options.
Facilities
6.0
Although the hotel offered basic facilities, there were some areas in need of attention like the heating in the breakfast area.
Archibald
United Kingdom,
June
2023
5.0/10
The hotel gave me mixed feelings. It was freezing cold, and the room and bathroom were very small and cheaply put together. On the bright side, the staff were friendly and attentive. The location was convenient near train and bus stations, but it seemed a bit neglected. The dining options were trying too hard to be fancy, and the hotel lacked some key facilities.
Rooms
5.0
The room was freezing and very small, which was disappointing. The bathroom felt cheaply put together.
Service
7.0
The staff were friendly and attentive, but they seemed a bit rushed in the mornings.
Location
6.0
The hotel's location was convenient near transportation hubs, but it appeared neglected.
Dining
5.0
The dining experience was over-classy with limited options, leaving something to be desired.
Facilities
5.0
The hotel lacked key facilities that would enhance the guest experience.
Peter
United Kingdom,
May
2023
6.2/10
The hotel is perfectly situated for shopping and dining in central Aberdeen, although the rooms may need an update. Despite some drawbacks, the spotless rooms offer excellent value for money.
Rooms
7.0
The rooms had a bad smell, were a bit dated, dark, and not great for getting ready. However, they were spotless and offered excellent value for money.
Service
6.0
The staff hardly engaged during check-in, but David was particularly helpful and went above and beyond to assist. More attention to customer service is needed.
Location
9.0
The hotel is excellent for accessing shops, pubs, restaurants, shopping centers, the harbor, museums, and public transport links. It's a central spot for exploring Aberdeen.
Dining
5.0
The dining experience was disappointing and overpriced, with slow service and lack of guidance. Opting for alternatives like Wetherspoons might be a better breakfast option.
Facilities
5.0
Facilities need improvement to match the great location, particularly in dining services.
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